Hom22cleans
Questions, answered.
General booking questions, plus specifics on every service and sector we cover, all in one place.
Can I get the same cleaner every visit?
Yes, for regular bookings we keep the same cleaner assigned to you wherever possible, so you're not starting over each time.
How far in advance do I need to book?
It varies by job and area, the sooner you reach out, the more flexibility we'll have on timing.
What if I'm not happy with a clean?
Let us know and we'll make it right, that's always been the standard we hold ourselves to.
Do I need to be home during the clean?
Not at all, many clients provide access instructions and we take it from there.
Is there a contract or minimum commitment?
No, regular cleans can be paused or cancelled anytime, and one-off jobs come with no commitment at all.
What areas do you cover?
We're covering a growing number of areas, get in touch and we'll confirm if we can reach you.
How much does a clean cost?
It depends on the size of the space and what's included, send us a few details and we'll get back to you with a quote, usually within the hour.
Do you bring your own cleaning products and equipment?
Yes, we arrive fully equipped, though we're happy to use products you prefer if you'd rather supply your own.
Can you handle same-day or urgent bookings?
Where possible, yes, get in touch and we'll do our best to fit you in.
Do you offer cleaning for venues like halls or churches?
Yes, alongside homes and offices we cover halls, churches, auditoriums and other larger venues, custom requests welcome.
How do I pay for a clean?
Payment details are confirmed when your quote is agreed, we'll walk you through it before the job is booked.
After Builders Cleaning
View serviceHow soon after building work can you clean?
As soon as the site is safe to enter, often the same day work finishes.
Do you remove construction dust and debris?
Yes, this includes dust extraction, surface cleaning, and debris clearance as standard.
Is this a one-off or recurring service?
One-off by default, though we can schedule follow-up visits if needed.
Air Vent & Duct Cleaning
View serviceHow often should air vents be cleaned?
Typically every 12 months for offices, more often for kitchens or high-traffic spaces.
Will this disrupt normal building use?
Most jobs are completed with minimal disruption and can be scheduled outside business hours.
Carpet Cleaning
View serviceHow long does carpet take to dry?
Usually 2 to 4 hours depending on carpet type and ventilation.
Can you remove stains and odours?
Yes, we treat most common stains and odours as part of the standard clean.
Event Cleaning Services
View serviceCan you clean during or only after an event?
Both, we offer pre-event, during-event, and post-event cleaning.
Do you work evenings and weekends?
Yes, event cleaning is scheduled around your event, not office hours.
External Cleaning
View serviceWhat does external cleaning cover?
Building facades, entryways, signage, and outdoor communal areas.
Do you work in all weather?
We schedule around weather conditions to ensure a proper clean.
Hard Floor Treatments
View serviceWhat floor types can you treat?
Vinyl, wood, tile, stone, and most other common commercial floor surfaces.
How often should floors be treated?
This depends on foot traffic, we'll recommend a schedule during your quote.
High Level Cleaning
View serviceWhat counts as high level cleaning?
Anything above standard reach, light fittings, high shelving, ductwork, and beams.
Is specialist equipment used?
Yes, our team is trained and equipped for safe high-level access.
Kitchen Deep Cleaning
View serviceDo you clean commercial kitchen equipment?
Yes, including ovens, extraction systems, and food prep surfaces.
Is this compliant with food hygiene standards?
Our deep clean checklist is built around standard food hygiene requirements.
Office Cleaning Services
View serviceCan we get a recurring cleaning schedule?
Yes, daily, weekly, or custom schedules are available.
Do you clean outside working hours?
Yes, early morning, evening, or weekend slots are all available.
Regular Cleaning
View serviceHow often can regular cleaning be scheduled?
Weekly, fortnightly, or on a custom schedule that suits your space.
Can I change the frequency later?
Yes, your schedule can be adjusted at any time.
Toilet Attendant Service
View serviceWhen is this service typically used?
High-footfall venues, events, and premium commercial spaces.
Is the attendant on-site full time?
Coverage hours are agreed based on your venue's needs.
Window Cleaning
View serviceDo you clean windows at height?
Yes, using appropriate access equipment and trained staff.
How often should windows be cleaned?
Monthly is common for commercial premises, we'll advise based on location.
Church Cleaning
View sectorDo you work around service times?
Yes, cleaning is scheduled around services and events.
Can you clean large or historic interiors?
Yes, we adapt our approach to the space and its materials.
Cinema & Theatre Cleaning
View sectorCan cleaning happen between showings?
Yes, we can schedule quick turnaround cleans between screenings or performances.
Do you clean auditoriums and seating?
Yes, including carpets, seating, and high-traffic communal areas.
Conference Venues
View sectorCan you clean before and after an event on the same day?
Yes, turnaround cleaning is available same-day.
Do you handle large-scale venues?
Yes, our teams scale to match the size of your venue.
Educational Facility Cleaning
View sectorCan cleaning be done outside school hours?
Yes, early morning, evening, and holiday cleaning are all available.
Are your staff DBS checked?
Yes, all staff working in educational settings are properly vetted.
Financial Sector Cleaning
View sectorCan you work around confidentiality requirements?
Yes, our vetted staff are used to working in secure environments.
Do you offer out-of-hours cleaning?
Yes, cleaning can be scheduled outside business hours.
Healthcare & Medical Cleaning
View sectorDo you follow healthcare hygiene standards?
Yes, our checklist is built around standard healthcare cleanliness requirements.
Can cleaning happen without disrupting patients?
Yes, we work quietly and schedule around patient care where needed.
Hotel Cleaning Services
View sectorDo you offer daily housekeeping support?
Yes, including day staff and turnaround room cleaning.
Can you cover peak periods or staff shortages?
Yes, we can scale support up during busy periods.
Leisure Centre Cleaning
View sectorDo you clean changing rooms and pool areas?
Yes, including high-moisture and high-traffic zones.
Can cleaning happen during opening hours?
Yes, we can schedule cleans around your operating hours.
Pub & Restaurant Cleaning
View sectorDo you clean kitchens as well as front of house?
Yes, both are covered as part of a full hospitality clean.
Can cleaning happen after closing?
Yes, evening and overnight slots are available.
Retail Sector Cleaning
View sectorCan you clean before opening hours?
Yes, early morning cleaning is common for retail spaces.
Do you offer cleaning across multiple locations?
Yes, we support single stores and multi-site retail groups.
Social Housing Cleaning
View sectorDo you clean communal areas only, or individual units too?
Both, depending on what's agreed with the housing provider.
Can cleaning be scheduled on a recurring contract?
Yes, regular contract cleaning is available.
Warehouse Cleaning
View sectorCan you clean around active operations?
Yes, we work around your operational hours to minimise disruption.
Do you handle large open floor areas?
Yes, our equipment is suited to large-scale industrial spaces.